IOTA Global Certification Inc. is committed to ensuring quality service in technical, operational and client service delivery processes. Our quality service culture is characterized by client focus and continuous improvement in all we do.

Our Commitments

• Operate a management system in compliance with the requirements of ISO 17021.
• Meet any specific requirements of the IAF.
• Carry out business activities in a non-discriminatory manner.
• Ensure audit activities are carried out in accordance with our scope of accreditation and within the requirements of ISO 17021 & ISO 19011.
• Offer a service that is independent, impartial, fair, value for money, and of high integrity.
• Undertake continual improvement in the way we conduct our business and the services we offer.
• Ensure that our staff understand the philosophy of IOTA Global and are trained to fulfill their duties within agreed formalized management systems.
• Ensure all existing and new client organizations have access to IOTA Global services.
• Respond quickly and wisely to rapid changes in the business environment and changing client needs.
• Attract and retain clients by being best-in-class.
• Maintain an independent Impartiality Committee to ensure strict adherence to impartiality norms.

The Top Management, Staff, and Sub-Contractors of IOTA Global Certification Inc. are fully committed to providing all clients and potential clients with a service that fully meets their requirements.