Overview

IOTA Global Certification Inc. follows a structured, internationally recognized certification process to ensure that all certifications issued are credible, consistent, and compliant with ISO 17021 requirements.

Stage 1 — Application & Contract Review

The process begins with the client submitting an application. IOTA Global reviews the application, evaluates the scope, and performs a contract review. Applications may be accepted, rejected, or returned for additional information at this stage.

Stage 2 — Audit Process

A two-stage audit is conducted at the client's premises. Stage 1 is a documentation review and readiness assessment. Stage 2 is the full on-site audit evaluating implementation and effectiveness of the management system against the relevant ISO standard.

Audit Report & Recommendation

Following the audit, a detailed audit report is prepared. The lead auditor makes a recommendation for certification, conditional certification (with corrective action required), or non-certification. Corrective actions, where required, must be addressed within agreed timelines before a positive recommendation can be made.

Certification Decision

The certification decision is made independently by a competent person who was not involved in the audit, ensuring impartiality. Upon a positive decision, the certificate is issued.

Surveillance & Recertification

Certificates are valid for three years, subject to satisfactory surveillance audits conducted at defined intervals (typically annually or semi-annually). Recertification audits are performed prior to certificate expiry to maintain uninterrupted certification status.